FAQ

  • What's the difference between a drop-in visit and a walk?

    Drop-in visits typically include feeding your pets, cleaning litter boxes, filling water bowls, administering medications, letting pups out for a potty break, and short walks.

    Dog walking visits are typically when your pup needs a longer walk/additional exercise.

    To keep it simple, we charge the same price for both and we’ll make sure to take care of any of your pet’s needs during the visit.

  • What is a Meet & Greet? Is there a charge?

    Meet & Greets are totally free and required before booking with a new client. These provide us the opportunity to meet with you & your pets and discuss care instructions, routines, medical information, etc.

    We feel that meeting in person before a first service is a great way to build trust and to make sure it’s a good fit for both parties.

  • What areas do you service in Annapolis?

    We are able to provide dog walking & drop-in visits within a 4-mile radius of the SPCA of Anne Arundel County (Eastport & Downtown Annapolis area).

    If you’re located in Riva, Edgewater or Arnold: we do accept bookings in those areas, but there is a $5 per-visit fee added to our standard rates.

  • What if I have questions before booking?

    We are happy to answer any questions you may have! You can contact us through our website, email (macspackmd@gmail.com), and by phone (301-741-9149).

    For the quickest response, please text send us a text message.

  • Are you certified in Pet CPR?

    Yes! I’m certified in Basic Pet First Aid & CPR through the Recover Initiative. This certification course was designed by the Cornell University College of Veterinarian Medicine and endorsed by the American College of Veterinary Emergency & Critical Care.

  • Referral Program

    If you refer a new client to Mac’s Pack and they book with us, let us know and we will provide you with a $20 credit towards your next service.